Frequently Asked Questions
Have questions about Wash Cycle's services? We've got answers! Here are some of the most frequently asked questions about our laundromat, wash and fold service, pickup and delivery, and more. If you don't find the answer you're looking for, please don't hesitate to contact us.
Laundromat FAQ
We are open 7 days a week from 6:00 AM until 11:00 PM. Last Wash is at 9:30 PM.
*Note: We are Closed on Thanksgiving and Christmas.
Yes. We are attended from 6am to 10 pm.
We accept payment through the Laundry Boss app. you can download it directly from the app store. by clicking on the link on our self service page.
We also accept coins and all major credit cards.
We have a variety of machines for loads of all sizes. Visit our self service page for a full breakdown.
We're conveniently located about 10 minutes from the Fort Lauderdale-Hollywood International Airport (FLL).
Wash and Fold Questions
You can drop off your clothes for us to wash and fold anytime between 6am and 10pm. For same day service, clothes will need to be dropped off by 12pm.
*Same day service availability may vary.
We use only premium brand products for our fluff and fold. We also offer service upgrades. See our pricing page for a full breakdown.
Our fluff and fold service is $1.60 per lb. for next day service and $1.90 per lb. for same day service.
Our minimum for fluff and fold is 14lb.
Generally, most orders are scheduled for the next day. You can, for an additional charge and if we have the time to do so, get same-day fluff and fold service when available.
Absolutely not.
Pickup and Delivery Questions
Mon - Fri.
Our pickup and delivery service is $2.00 lb. for as needed service.
Yes. Our minimum order for pickup and delivery service is 14lbs.
It's easy. Just click the "Schedule a Pickup Button" and follow the prompts in the portal.
Your washed and folded clothes will be returned to you the day after we pick them up.
No, you do not need to be home. Just tell us where to leave them. Our drivers record a photo of your items upon delivery. We cannot be responsible for any lost or stolen articles after delivery.
Simply list your preferences when scheduling a pickup and we will do our best to accommodate your needs.
No
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.